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Delete Account

Delete Your Rozy Rental Account

You can delete your Rozy Rental account and your data at any time. This cannot be undone.

Option 1: Delete inside the app

  1. Open the Rozy Rental app and log in.
  2. Go to Profile > Settings & Support.
  3. Scroll to Account and tap Delete Account.
  4. Type DELETE to confirm and tap Delete Permanently.

Option 2: Ask us by email

If you cannot open the app, email rozyrentalofficial@gmail.com from your registered email address, with the subject "Delete my account" and your registered mobile number. We will verify your identity and complete the deletion within 30 days.

What is deleted

  • Your profile, name, email, address and profile photo
  • Your saved rooms, notifications, rental history and device tokens
  • Your login (mobile number) from our system

What may be kept

  • Records that a property owner created about their own tenants and bills belong to that owner.
  • A short activity record may be kept for up to 90 days for security and legal reasons.
Before you delete: a tenant with an active stay must first be vacated by the owner, and an owner must first delete all their properties.

See our Privacy Policy for more details.

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