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Data usage policy

How We Use Your Data — Rozy Rental

How We Use Your Data

A short, plain summary of what Rozy Rental collects, why, and how we keep it safe. The full details are in our Privacy Policy.

1. Our Commitment

We collect only what the app needs to work. We never sell your personal information and we do not show third-party advertisements.

2. What We Collect & Why

  • Account: your mobile number (for OTP login), name, account type, and optionally your email and profile photo, to identify you and keep your account secure.
  • Address: your area and city, to show rooms and alerts near you.
  • Location: only when you tap "Use Current Location", to fill in your address. We do not track you in the background.
  • Property details (owners): room details, photos, rent, and the electricity board and meter number, which is used to check that a listing is genuine and shown to tenants only in a masked form.
  • Tenant details entered by owners: name, mobile number, photo and emergency contacts, which owners enter with the tenant's consent to manage the tenancy.
  • App usage and device information: to send notifications, fix problems and improve the app.
  • Reports and support messages: to look into your problem and reply to you.

3. What We Do Not Collect

  • The app does not collect or store Aadhaar or other government ID numbers, or passwords.
  • We do not read your contacts or SMS messages, and we do not collect payment card or bank details.

4. Optional Verification by Email

If you want a verified tick, the app first asks you to blink in front of the front camera. This runs only on your phone and nothing from it is saved or sent to us. Then you may email a photo of one government ID to our support address. It is not uploaded in the app and not saved in our database. We use it only to verify you and delete it within 30 days after the check.

5. How We Keep Data Safe

Your data is stored with Google Firebase and Google Cloud, mainly in India. It is encrypted in transit, and access rules make sure that every user sees only what they are allowed to see. Our staff access is limited by role.

6. Your Control

  • Edit your profile in the app, and switch notifications on or off in Settings & Support.
  • Delete your account in the app (Profile > Settings & Support > Account > Delete Account), or see how to delete your account.
Support Email for Data Requests: rozyrentalofficial@gmail.com
Last updated: 2 November 2026

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